Usermaven blog

Before anyone becomes a loyal customer, they go through a series of tiny decisions. Some are intentional. Some happen without them even noticing.And, these small moments decide whether they stay, leave, or choose a competitor. This is why the stages of the customer journey matter so much. When you understand the steps people take, you […]

You’ve been running LinkedIn campaigns for a while now, but deep down, you’re still wondering: Is this even working? It’s easy to get distracted by vanity metrics like clicks and impressions. But what really matters is understanding which campaigns and user actions are actually creating the outcomes you care about. That’s where LinkedIn attribution comes […]

Did you know most customers form an opinion about your brand long before they ever talk to you?  That happens through customer journey touchpoints. These touchpoints can be something small, like a social media post, or something big, like a product demo or support call. Every interaction adds up. Some build trust, some create doubt, […]

As we head into 2026, the world of marketing technology (MarTech) is evolving faster than ever. With an expanding range of tools, building a high-performing marketing stack is more important than ever for businesses of all sizes. The challenge? Ensuring that each tool seamlessly integrates to enhance your marketing efforts. The key to success lies […]

Do you know that 64.2 zettabytes of data originated, used, duplicated, and stored globally in 2020 from various activities? And over the next six years up to 2026, global data creation is projected to grow to more than 180 zettabytes. That is a lot of data! But have you ever considered that your online business […]

Ever visited a website and thought, this just gets me? Everything feels smooth. Every step makes sense. Then you switch to another brand, and suddenly you are stuck, confused, or ready to close the tab. Those differences are not accidents. They are the result of customer journey mapping. It is the process of understanding what […]

Imagine walking into a room full of business leaders from different industries, sizes, and goals. Then imagine giving them all the exact same pitch. It would never work. Yet many B2B companies still treat their entire audience as one group. B2B customer segmentation changes that.  It helps you understand the differences between your customers so […]

What if you could look at your sales process and instantly see where leads drop off, what motivates them, and what it takes to close deals faster?  That is exactly what a strong B2B sales funnel helps you do.  It turns random interactions into a predictable system that guides buyers from their first touchpoint all […]

Podcasts are on the rise, and it makes perfect sense.  They’ve become one of the few places where people genuinely choose to lean in. No scrolling. No skimming. Just you, your story, and a listener who actually wants to hear it. It’s the kind of channel that naturally helps you build trust and drive customer […]