Usermaven blog

Not every customer is ready to buy the moment they discover your brand. Most go through a series of steps, researching options, comparing alternatives, and evaluating their offer, before making a decision. This journey is known as the path to purchase. Understanding this path helps you identify what influences buying behavior, where potential customers drop […]

Many SaaS companies invest heavily in marketing, yet struggle to identify which efforts truly drive growth. Without clear insights, teams often make decisions based on assumptions, wasting budget on underperforming channels and missing key opportunities to scale. This is where SaaS marketing analytics becomes essential. By systematically tracking the right data, such as customer acquisition […]

Customer acquisition cost (CAC) is one of the most critical metrics in marketing analytics, and one of the most misunderstood. Whether you’re running a SaaS platform, managing an e-commerce brand, or leading a growth team, knowing how much you spend to acquire each customer directly impacts profitability, planning, and scale. In this guide, we’ll break […]

Let’s talk about getting new customers. It’s the lifeblood of any business, right? But figuring out if you’re doing it well can be tricky. That’s where customer acquisition metrics come in handy. In this guide, we will break down these important numbers so you can see what’s working and what’s not when it comes to […]

In 2025, marketing analytics is no longer a luxury; it’s a necessity. SaaS founders, marketers, and product teams need reliable tools that go beyond pageviews and vanity metrics. From tracking user journeys and campaign performance to understanding in-app behavior and attribution, the right analytics platform helps you make smarter, data-driven decisions. However, with dozens of […]

Data visualization tools transform raw numbers and complex datasets into visual formats like charts, graphs, maps, and interactive dashboards. These powerful software applications help users identify relationships, trends, and patterns that might remain hidden in spreadsheets or text-based reports. The visualization process relies on three fundamental components: the underlying data (the raw information), the narrative […]

Most B2B SaaS companies collect vast amounts of data, but few know how to turn that data into clear, actionable insights. Teams often operate with fragmented tools, unclear attribution, and incomplete visibility into the customer journey. The result? Slower growth, higher churn, and missed opportunities across product, marketing, and sales. In a subscription-based business model, […]

To drive better marketing outcomes, it’s essential to understand how each touchpoint impacts conversions across the customer journey. The attribution window – a defined time frame during which marketing interactions receive credit for conversions – helps marketers make sense of the customer journey. This concept ensures that every click, view, or impression is properly evaluated, […]

Customer Acquisition Cost (CAC) represents the total investment needed to convert a prospect into a paying customer. Simply put, it’s how much money you spend to get someone to buy your product or service. Managing this number effectively can mean the difference between thriving and barely surviving for businesses of all sizes. Think about it: […]