Usermaven blog

In SaaS, recognizing and responding to trends is key to staying competitive. Product trend analysis helps you understand user behavior, anticipate market shifts, and make decisions that truly move the needle.  Whether it’s reducing churn, increasing feature adoption, or refining your product roadmap, trend analysis provides a clear path forward. With Usermaven, uncovering and acting […]

Thinking about Matomo for your analytics?  At first, it might seem like a decent option with a range of features on offer. But take a closer look at Matomo pricing, and you might quickly realize that it’s not as budget-friendly as it appears. What starts as a seemingly affordable solution can escalate quickly, leaving you […]

Have you ever wondered how some businesses quickly spot patterns in their data and meet people’s needs right on cue? By dividing large pools of information into smaller groups with common traits, data segmentation lets organizations personalize their messaging, improve their products, and offer services that feel remarkably relevant. This article explores the power behind […]

A well-optimized conversion funnel is the backbone of any successful digital business. It represents the journey users take from their first interaction with your brand to completing a desired action, such as making a purchase or signing up for a service. Optimizing this journey means addressing friction points, enhancing user experiences, and maximizing conversions at […]

Conversion funnels are at the core of understanding how users interact with your website. Like a map guiding users toward a destination, funnels illustrate the journey visitors take – from landing on your homepage to completing a desired action, like making a purchase. However, not every visitor completes this journey. Some drop off early, while […]

Your marketing campaigns are in full swing – emails are being sent, ads are grabbing attention, and social media posts are shining. It’s a team effort, but when the results start rolling in, one big question arises: “Who deserves the credit?” Was it the catchy email? The attention-grabbing ad? Or maybe that perfectly timed tweet? […]

Content attribution is analyzing and assigning credit to the marketing touchpoints that contribute to desired outcomes. It provides clarity on what’s driving results, enabling marketers to identify high-performing strategies and refine those that aren’t delivering value. By measuring the true impact of your efforts, content attribution empowers you to make smarter, data-driven decisions that improve […]

Imagine this: you’re running a café, but instead of observing your customers, you rely on a stranger’s vague notes. They say things like, “Someone likes coffee” or, “People seem to enjoy pastries.” But which coffee? What kind of pastries? And who are these people anyway? That’s the reality of relying on third-party data – vague, […]

According to a study by Orbit Media, every number in Google Analytics 4 is potentially inaccurate, with up to 55.6% of traffic going unrecorded when consent banners are displayed.  While Google offers GA4 for free, the real cost comes in the form of your visitors’ data being used to fuel Google’s advertising machine. Combined with […]

Attribution is a cornerstone of effective marketing, allowing businesses to understand which strategies truly drive conversions. Marketers rely on attribution models to allocate credit to the interactions that influence a customer’s decision, helping optimize campaigns and improve ROI. Without accurate attribution, key insights can be lost, leading to inefficiencies in marketing spend and strategy. The […]

Looking for the right analytics tool? Maybe you’ve heard Mixpanel is great for behavior tracking (if you can handle the complex setup) or that FullStory offers session replay (for a premium price). But what if you could get better insights without the headaches? The truth is, you shouldn’t have to choose between: Let’s compare Mixpanel […]

Retaining customers is the cornerstone of long-term business success. In a world where acquiring new customers is costly and competition is fierce, customer retention software has emerged as an indispensable tool for businesses aiming to nurture loyalty, reduce churn, and maximize lifetime value. These tools go beyond simple analytics, offering personalized engagement strategies, actionable insights, […]

When it comes to Heap pricing, the word custom is everywhere. Custom plans, custom features, custom pricing — it can start to feel like a lot of choices, but not in a good way. With all these custom options, you’re left trying to figure out what’s actually best for you, and chances are, you might […]

Stuck choosing between analytics tools? You’re not alone. Maybe you’ve heard that Heap tracks everything automatically (but good luck finding what matters in all that data). Or that Pendo helps with user onboarding (if you can afford their $132,400 price tag). Or perhaps you’re looking at Mixpanel (and dreading the weeks of technical setup ahead). […]

Analytics tools are crucial in helping businesses understand user behavior, optimize experiences, and achieve growth. Whether you’re a product team enhancing user engagement, a marketing agency tracking campaign performance, or a business improving customer retention, choosing the right analytics tool is crucial. Three leading tools in this space, Pendo, Fullstory, and Usermaven—serve distinct purposes. Pendo […]

Choosing the right analytics platform can feel overwhelming, especially when each tool promises to be the best. But let’s be honest – some platforms come with their own challenges. Heap’s “capture everything” approach sounds great in theory, but it can quickly lead to data overload, making it hard to find the insights you actually need. […]

The world of analytics has gotten complicated. Matomo greets you with complex setup screens and technical guides. On the other hand, Plausible is so stripped-down it feels like they left out the real features. But it doesn’t have to be this way. While Matomo users spend days setting up dashboards and Plausible users settle for […]

Choosing the right analytics tool is crucial for understanding your users, optimizing their experience, and driving business growth. With so many options available, it can be overwhelming to pick the one that fits your needs. Heap, Fullstory, and Usermaven are three popular choices, each offering unique features and capabilities tailored to different audiences. In this […]

Data quality is crucial in choosing the right analytics platform. 70% of organizations facing data trust issues say data quality is the main problem. Reliable, accurate data is the cornerstone of effective decision-making, yet many organizations struggle with complex and pricey analytics tools that fail to deliver.  Whether you’re wrestling with GA4’s complexity, grounded by […]

With digital analytics, businesses now need tools that are simple, powerful, and privacy-conscious. For many, traditional platforms like Google Analytics can feel overly complex and invasive, collecting vast amounts of data without clear transparency. This has created a demand for a new wave of analytics tools that protect user privacy and provide straightforward insights, speed, […]

Understanding user behavior is the key to building successful products. But how can you unlock those powerful insights? The answer lies in product analytics tools! As we dive into 2025, the product analytics landscape is evolving rapidly. With new players entering the market and existing ones upping their game, companies have an array of options […]

Do you know that 64.2 zettabytes of data originated, used, duplicated, and stored globally in 2020 from various activities? And over the next five years up to 2025, global data creation is projected to grow to more than 180 zettabytes. That is a lot of data! But have you ever considered that your online business […]

Data and data-driven insights are everywhere! From the websites you visit to the apps you use, it’s constantly being generated. And, you know it’s beneficial too! But with so much data out there, how do we make sense of it all? For this purpose, we have website analytics tools! They use special tools to uncover […]

Do you know the top 10% of websites have a conversion rate of 11% and above? While converting at 2-3 % is fair for businesses in the early stages, you can always aim for higher conversion rates. But whether your website falls under the fair-performing websites or is a top player depends on your conversion […]

Want better analytics? Explore beyond Plausible analytics! From unlocking hidden features and customer reviews to finding the perfect fit for your budget, this blog contains everything you need! Hold on tight — it’s time to explore, compare, and uncover some plausible analytics alternatives that could skyrocket your analytics game! 📊 What is Plausible Analytics used […]

You’ve probably heard of Amplitude, which is one of those analytics tools that gets a lot of attention. But then you click on the Amplitude pricing page, and suddenly, things get complicated. One minute, you’re excited about all the possibilities, and the next, you’re staring at prices that might make you think twice. So, is […]

If you’re here, it’s likely because your once-beloved web analytics tool – Fathom Analytics, has led you down! Maybe with its basic functionalities, limited features, or a pricing structure that simply doesn’t align with your agency’s needs. To streamline your search for the best analytics tools, including  Fathom Analytics alternatives, we’ve created this blog. Here, […]

Ever since Google announced GA4, everyone’s been talking about alternatives.  Before you get overwhelmed, let’s see why you must jump ship from GA4. But wait a minute!  This blog will be your guide, helping you decide: Can you really stick with GA4?  Yes, you can stick with GA4 if you are ready to compromise on: […]

Piwik Pro is a popular analytics tool, but it’s not without its drawbacks. As your business grows, you might find yourself bumping up against some of its limitations. Whether it’s the complex interface that’s slowing you down, the lack of integrations holding you back, or the costs eating into your budget, it might be time […]

When it comes to B2B analytics, Dreamdata may seem like a suitable option, but it has several shortcomings that leave many businesses searching for better alternatives. From the lack of AI capabilities and funnel analysis to high pricing and limited features, Dreamdata often doesn’t meet the evolving needs of modern B2B marketers. If you’re seeking […]

HockeyStack is a B2B analytics platform focused on revenue attribution and customer journey mapping. But does it truly deliver the value you need for the price? Many users are beginning to question whether features like attribution and sales intelligence are worth the cost. HockeyStack’s issues with data accuracy and AI insights may already have you […]

Want to know which marketing campaigns actually work? Get ready to find out with marketing attribution tools. Today, customers interact with brands across many channels before buying – websites, emails, social media, and more. It’s tough to track which touchpoints convince someone to make a purchase. That’s where marketing attribution comes in. These handy tools […]

If you’re considering Mixpanel, the analytics tool that promises top-tier insights, be prepared to pay a premium. You click on the Mixpanel pricing page, and suddenly, the prices escalate faster than a rocket launch. One minute, you’re comfortably in the starter zone, and the next, you’re in luxury car territory. Are you getting gold-plated analytics […]

Your choice of analytics platform can be the difference between clear insights and daily frustrations. Matomo shines in privacy but has its limits, GA4 offers depth but can feel overwhelming, and Piwik PRO provides enterprise-grade power at a premium. Each has its perks—and its compromises. But here’s the good news: you don’t have to choose […]

Digital analytics plays a crucial role in helping companies understand their users, improve products, and enhance customer experiences. By analyzing data from various digital channels, businesses can make informed decisions that drive growth and stay competitive. Heap, Amplitude, and Usermaven are three popular analytics tools that cater to different needs and goals, each with unique […]

A few years ago, the analytics landscape looked vastly different. Companies relied heavily on traditional analytics tools, often struggling with complex implementations, data accuracy issues, and privacy concerns.  Today, as businesses navigate through increasing digital complexity, the stakes are higher than ever. Marketing teams need accurate attribution data. Product managers require real-time user insights. Engineers […]

Black Friday 2024 is the perfect opportunity to score unbeatable deals on SaaS tools that streamline workflows, boost productivity, and enhance business results. We’ve compiled a list of the top 15 Black Friday SaaS deals, beginning with Usermaven—the top choice for analytics and customer insights—followed by other powerful tools to elevate your marketing and operational […]

Marketing attribution can make or break your B2B strategy. Imagine trying to navigate through a maze without knowing which turns led you to the exit – that’s what running marketing campaigns feels like without proper attribution tools.  The right attribution software helps you map every touchpoint in your customer’s journey, showing you exactly which marketing […]

The decision to choose the right analytics platform can significantly impact how effectively you understand and respond to user behavior. As privacy concerns grow and the need for comprehensive analytics becomes more pressing, businesses are exploring alternatives to traditional tools. Let’s compare three notable players in the analytics space: Matomo vs. Google Analytics vs. Usermaven. […]

Multi-channel attribution refers to assigning credit or value to each marketing touchpoint a customer interacts with before converting. Understanding multi-channel attribution is essential for accurately measuring various marketing channels’ impact on conversions and their contribution to overall business success. Traditional single-touch attribution models, such as last-click and first-click attribution models, only credit a single touchpoint […]

Imagine a marketing professional who handles everything—social media, content strategy, SEO, email campaigns, and even data analytics. They’re not just specialists in one area; they manage the entire marketing process from start to finish.  As businesses grow and marketing needs become more complex, the demand for someone who can wear multiple hats increases. This is […]

PostHog makes it easy to collect data, but getting useful reports? That’s a whole other story. Their cute cartoon mascots are everywhere, but they don’t help much with serious business analytics. Setting up is simple, but that’s where the simplicity ends. Users say it’s great for gathering data but not so great at turning that […]

Let’s go back to the basics. What is web analytics? Do you already know about it? Think harder! Are you going to learn what web analytics is, why it’s important, what it includes, and how to do it—all in one article?  Yes! We promise you will. Without splitting it into Web Analytics 1, 2, or […]

Website owners and marketers continually seek ways to enhance their website’s performance. To achieve this, they explore various tools and techniques to measure the effectiveness of their efforts. Within these methods, pageviews stand out as a simple yet valuable metric that provides insights into website performance. But what are pageviews? How do you measure them, […]

Actionable analytics is the process of using data insights to inform and drive business decisions. It involves analyzing data from various sources, such as website analytics, social media metrics, and customer feedback, to identify patterns, trends, and opportunities for improvement. By turning these insights into actionable recommendations, businesses can make informed decisions that drive growth […]

You might be wondering, “Why is Usermaven writing about its own alternatives?”  It’s a fair question, and the answer is simple: we’ve been in your shoes.  Before building Usermaven, our team spent countless hours trying and testing various product analytics tools. We’ve experienced firsthand the strengths and weaknesses of different solutions, and we understand the […]

Converting potential users is half the story, but keeping them engaged with your product is the other half that makes a product successful. According to statistics, 21% of products fail to meet customer’s needs. It implies that the users come to try a product and find it does not meet their expectations, resulting in lower […]

In the digital landscape, capturing and holding the attention of online audiences is the heartbeat of website success. But how can you measure this success? The answer lies in understanding key website metrics and using them to your advantage. One such metric is “average time on page,” an indicator of your website’s performance. This metric […]

Meta doesn’t provide dedicated referrer data for Threads. And you might be scratching your head over the traffic analytics. Well, worry not! Usermaven is here to make things easy for you. We’ve got a simple Usermaven UTM tracking guide to help you smoothly figure out Threads traffic. Let’s jump in and make UTM parameters your […]

Stop wasting time and money on marketing! Your marketing team could save hundreds of hours with advanced tracking features and precise data (yes, you read that right!). That’s the level of efficiency you can achieve with powerful marketing analytics. In today’s data-driven world, businesses are flooded with information. But without the tools to analyze and […]

While Matomo has been a popular choice for website analytics, many users find it complex, costly, and lacking in advanced features like AI-powered insights and comprehensive retention analysis. As businesses seek more user-friendly and feature-rich options, the need for Matomo alternatives has grown.  This guide explores 11 top alternatives that address these limitations, offering easier […]

Artificial Intelligence (AI) is transforming how businesses operate, offering new insights and previously unattainable capabilities. In web and product analytics, AI drives efficiencies, improves user experiences, and provides valuable insights.  AI enables deeper and more accurate analysis of user behavior and website performance, allowing businesses to make real-time decisions and quickly respond to emerging trends […]

Customers are the heart of every business. Happy customers mean repeat sales, glowing referrals, and a smoother ride for your entire team. But building those lasting relationships requires more than just good service – it demands a deep understanding of your customers. That’s where customer data comes in. It’s the raw material for crafting personalized […]

In today’s fast-paced digital landscape, businesses demand simple yet powerful analytics solutions to understand user behavior and drive growth. And traditional analytics platforms like Amplitude may not fully meet their evolving needs. Rising costs, scalability challenges, and a steep learning curve have prompted many organizations to explore more adaptable and cost-effective solutions.  In this post, […]

Let’s face it – understanding what really drives conversions in your sales funnel can feel like trying to solve a complex puzzle. But what if you had a powerful ally that could help you piece it all together? That’s exactly what AI funnel insights bring to the table. AI is revolutionizing how we understand and […]

Are you drowning in a sea of website data but struggling to extract meaningful insights? Web analytics reports are your lifeline to understanding website performance and driving business growth. These reports provide crucial metrics and data-driven insights that help businesses make informed decisions, optimize marketing strategies, and enhance user experiences. By mastering the art of […]

Urchin Tracking Modules, or UTMs for short, are super important for anyone doing marketing. They’re these bits of info you tack onto the end of website links to see where visitors come from and how well your ads and stuff are working. But even though they’re handy, it’s easy to mess up with UTM tracking. […]

Google Analytics (GA4) is a widely used tool by marketers, analysts, and website owners to track and analyze data on their websites. However, with GA4’s rollout came delays in reporting data that could slow down decision-making. The delay in GA4 means it takes longer – between 24-72 hours – for the analytics reports to show […]

Have you ever thought about how 50% of people do not feel private online? With more attention being paid to keeping user information safe and new rules getting tougher, the way cookies are used in digital marketing is really being looked at closely. For a long time, marketers have relied on cookies to keep an […]

Understanding the specific sections of a web page can be a valuable asset for digital marketers, UX designers, product teams, and e-commerce managers. It identifies the sections that capture the attention of your website visitors or make them leave your website. By monitoring scroll depth, you can harness this capability, offering actionable insights to enhance […]

Getting lost in the complexities of analytics can be frustrating (shh! nobody is referring to Google Analytics 4). But, if the product onboarding is tons of work, too! You’d probably give up, right? Wait, we are here! New to Usermaven? We want to make sure our users are fully equipped to ace the product onboarding […]

Have you ever wondered how your favorite apps or websites manage to attract so many users?  The secret lies in a powerful marketing framework called the user acquisition funnel. Whether you’re a seasoned marketer or just starting out, understanding the user acquisition funnel is crucial. It’s a framework that helps you visualize and optimize the […]

Have you ever felt like your customers are talking amongst themselves, but their voices are just out of reach?  You know they have needs and preferences, but you can’t quite grasp the details.  In the world of marketing, these are the “whispering customers.” They hold the key to unlocking successful campaigns, but their secrets remain […]

Struggling to convert free trial users into loyal customers? You’re not alone.  Many SaaS companies face the challenge of keeping users engaged after that initial signup.  But what if you could see exactly where users are getting lost or frustrated within your platform?  Customer journey analytics acts like a digital spotlight, illuminating the user experience at […]

If you’re in the business world, then you know that data is everything. It can make or break a company and that’s why it’s so important to have good product analytics. But what do you do when it comes to choosing between build vs buy analytics tools? This blog post will help you make the […]

Mixpanel? It’s more like “mixed-up” analytics. Okay, let’s be honest: Mixpanel is a classic, but maybe you’re feeling a little… Underwhelmed by its features, overwhelmed by its price tag, or just plain over it with the learning curve. Good news! The world of user analytics is booming, and there are incredible Mixpanel alternatives waiting to […]

You’re tired of wasting dollars on marketing campaigns that fizzle out. You’ve tried every marketing tactic, but your conversion rates are not improving or showing any significant progress. It’s frustrating, isn’t it? The problem is, you’re flying blind. You don’t really understand why customers aren’t buying from you. Funnel analysis can help by showing you […]

Have you noticed why some apps are super easy to use while others leave you scratching your head? How do features you never touch keep getting updates? There’s a secret behind great apps, and it’s called product analytics. Today, we’ll show you how apps collect user data and how data turns into magic. This information […]

You’ve poured your heart and soul into developing a website. It’s visually stunning, packed with valuable content, and perfectly represents your brand. Great! But here’s the gut punch – your traffic and conversions are slower than a snail in a race. You’re left wondering, “What am I doing wrong?” As a marketer or website owner, […]

Today, customers rarely interact with a brand just once before purchasing. They might see a social media ad, read a blog post, and subscribe to an email list before finally converting to your website. This complex customer journey highlights the limitations of traditional attribution models. That’s where multi-touch attribution comes in. This powerful approach helps […]

Have you ever played an online game? What if you’re running a game, and everyone keeps quitting early? Frustrating, right? Wouldn’t it be better if you understood why they were leaving? That’s what behavioral segmentation is like for SaaS companies. Instead of players, it’s customers using your software. By figuring out how they interact with […]

In website analytics, cross-domain tracking allows you to trace user behavior as they visit multiple websites or domains you own. This is essential because, without it, user journeys across various platforms become fragmented, leading to inaccurate insights. Many businesses have websites across multiple web addresses, like separate platforms for a blog, store, or community. Understanding […]

Ever launched a website and waited nervously to see if anyone would visit? It’s an exciting feeling! But where exactly are those people coming from? Understanding your traffic sources is like cracking a code, revealing valuable insights into what resonates with your audience. This blog post will guide you into social traffic in digital analytics. […]

Do you want your SaaS business to win? Goal-tracking is like having a map. It shows you where you’re going and if you’re on the right track. This blog will explain why goal-tracking is important for your SaaS business.  We’ll show you how it can help you: Get more users to love your product! Make […]

Once your website is up, the next challenge is getting visitors. User acquisition reports help you know where your visitors are coming from. They show which channels bring in the most visitors. This helps you see what’s working and what’s not. This info lets you focus on the best channels to reach your audience. You […]

Unsure which marketing efforts bring visitors to your site? Campaign tracking helps you understand how different marketing activities attract visitors. Go beyond just website traffic numbers! With campaign tracking, you can see which campaigns are most successful at converting visitors into doing what you want them to do on your site, such as signing up […]

Data is king in the world of SaaS (software you rent online). However, one kind of data is especially important: feature usage data. This tells you how people use the different parts of your software. SaaS businesses can learn a lot about improving their products by analyzing this data. Feature usage data helps SaaS businesses […]

Launched your SaaS product? This is exciting! But how do you know if it’s hitting the mark with your target audience? Numbers don’t lie, and by tracking the right SaaS product metrics, you can gain valuable analytics. These insights will tell you what’s working well, what areas need improvement, and where opportunities for growth might […]

A website without a visitor tracking tool is like a ship lost on the horizon. You need real-time visitor tracking tools for a big win in your business. For every website owner, it’s important to stay updated & informed about who is on your website and for how long. Let’s look at why you need […]

You know what events are and why they’re useful for SaaS businesses. But here’s the next step! Tracking events is important, but how do you do it? If you’re still deciding on the accurate tool to track events, We’ve got you covered! Today, we’ll explain how Usermaven has made event tracking super easy for you. […]

When we talk of web or product analytics, every click tells a story! Every SaaS platform is like a busy town full of events and activities. Event tracking? It’s like your reliable GPS guiding you through user journey streets. Clicks, scrolls, and hovers – the language of your users. It’s like decoding digital signs in […]

As a business owner, you might be wondering why your conversion rate is decreasing. Don’t worry; there are simple explanations for this. In this blog post, we will discuss common reasons for a drop in your conversion rate and provide solutions to improve it. Stay tuned to learn how Usermaven can efficiently monitor your conversion […]

Managing your website and product side by side is a lot of work, and all SaaS product owners can agree. You question daily, Which pages drive the most signups? What content encourages ebook downloads? Where do your app users get stuck before buying? Here is your answer! With Usermaven, you can, Define clear conversion goals […]

In the world of making decisions based on data, dealing with data discrepancies is a big deal.  These discrepancies happen when different data sets don’t match up, making it tough to make accurate decisions.  The challenge involves figuring out these differences, finding out why they happen, and highlighting how using product analytics tools can help […]

Interested in knowing what devices your users favor? Usermaven can help! See which devices rule your user kingdom. Mobile, desktop, tablet, oh my! Are mobile users more likely to browse, while desktop users convert? Get all the answers without breaking a sweat. P.S. Keep pro learning mode on; this guide spills all the secrets about […]

Imagine a customer buys your product, things seem smooth, and then—bam!—a month later, they cancel their subscription out of the blue. That abrupt exit? That’s customer churn—the rate at which customers stop using a company’s product or service over a specific period. But here’s the kicker: customer churn rates aren’t set in stone. They swing […]

You must have read and heard of “Funnels Acquisition” many times. But, honestly! Do you still consider the user acquisition funnel and customer acquisition funnel to be different? What if they are actually different? Wait, then, who are the visitors? One thing is sure, These funnels are your secret weapons for building apps or websites […]

Ever downloaded an app, loved it at first, but then kinda forgot about it? It happens. But what if you could figure out why and keep people hooked? It would be great, right? That’s exactly what cohort analysis does. Imagine throwing a party. You wouldn’t just invite everyone randomly. You’d think about different friend groups […]

How much do people love your website or product? Want any clue? That’s where engagement rates step in – they’re like your online applause meter, showing how much your audience is into what you’re offering. Why is this a big deal? Well, it’s the secret sauce to make your website and product a big hit. […]

Greetings and a Happy New Year from the Usermaven team! As we reflect on the past year, we appreciate the trust and support you’ve shown us at Usermaven. Our goal is to make analytics more insightful and user-friendly, and 2023 has been a significant step forward in achieving that.  Let’s dive into the highlights of […]

AI is not here to replace humans but to enable us to create customer-centric products. Is artificial intelligence (AI) the game-changer we’ve been waiting for, or are we merely caught in the hype? Get ready because soon, every company will be an AI powerhouse- well, that’s the reality knocking on our doors. But let’s cut […]

          “You need power users to power up your product.” The power users are highly engaged users with advanced knowledge of your product. They have reached the “Aha!” moment and made it a “habit”. They are undoubtedly the most valuable users of your product. But is chasing power users worth it? And to what extent? Before […]

Introducing Google Analytics 4 (GA4), Google’s latest web analytics service – designed to replace the older Universal Analytics (UA) platform. Now, you must be wondering why. Well, the shift from UA to GA4 was fueled by the need for a more advanced and comprehensive analytics tool. One that could adapt to the changing demands within […]

“High bounce rate is always bad, and low is always good.” “A high bounce rate will tank your Google ranking.” “A site-wide revamp is the only way to improve bounce rate.” As a website owner or a digital marketer, you must have encountered one or more bounce rate myths mentioned above. To differentiate fact from […]

Do you know that 95% of new consumer product launches fail? So, what can you do to ensure your product is not one of them? While the success and growth of a product involve many factors, one of them is having a well-rounded product manager. Product managers are there for a product as it goes […]

“Google only loves you when everyone else loves you first.” Wendy Piersall This quote clearly emphasizes the importance of authority and credibility in SEO. The more your visitors trust your website, the more likely it is to get a higher search engine ranking. Two important players in the SEO game are landing and exit pages. […]

Customer loyalty is a crucial part of any successful business. Not only does it drive revenue and growth, but it also helps establish a positive reputation and brand identity. But how do you measure and improve customer loyalty? That’s where customer loyalty analytics come into play. Using data and analytics, businesses can track customer behavior […]

Understanding the source of website visitors is crucial for the online success of any business. You can improve your online visibility and optimize your marketing efforts by identifying where your website traffic is coming from. For example, if most of your traffic comes from social media, you may want to invest more time and resources […]

According to the DBTA Report on meeting the growing challenges of data security & governance, there has been a staggering 70% rise in data compromises from 2020 to 2021. The impact of each data breach has also become notably costly, averaging $4.24 million. Particularly concerning are the fines related to GDPR violations, which surged seven-fold […]

95% of the new products fail. According to Harvard Business School professor Clayton Christensen, new products fail because they don’t look at the products as customers do. So, they fail to meet the real or perceived need. Product success lies in understanding the customer’s needs, whether new or established. Metrics are a great way to […]

Have you ever wondered how much of your data is collected and tracked online? Companies collect and use our information, from browsing history to location and device data, for targeted advertising and other purposes. But why does online privacy matter? Online privacy is essential to protecting our data and ensuring our security. By enhancing our […]

Did you know monitoring active users for your online business is crucial and one of the fundamental insights sources? If you are not already tracking active users on your website or application, you are missing a key aspect of your user data analysis. Tracking active users empowers online businesses to optimize user experiences, create targeted […]

Chatbot usage has been rising for the past few years. Only in 2022, 67% of consumers worldwide used a chatbot for customer support. According to Gartner, chatbots will be the primary customer service channel for roughly a quarter of organizations. It indicates that more and more companies are investing in chatbots, but the question is […]

Customer engagement is super important in today’s concurrent business world. No matter if you’re running a small startup or a big corporation, it’s crucial to have effective customer engagement strategies in place. Customers participating in your brand marketing campaigns or relevant activities are more likely to be your brand’s advocate, increasing your company’s overall success. […]

Decoding the customer journey and understanding lead attribution is crucial for implementing effective marketing strategies. Lead attribution refers to assigning credit to various touchpoints contributing to a customer’s conversion. By analyzing the customer journey, businesses can identify which marketing channels and campaigns are most effective in generating leads and conversions. Statistics show that 81% of […]

SaaS businesses need not only to survive but thrive in highly competitive markets; therefore, revenue forecasting is paramount for maintaining a steady growth trajectory. Moreover, unlocking the growth potential of your SaaS business requires accurate revenue forecasting. But with ever-changing market dynamics, finding the right approach can be challenging. This article unveils four powerful revenue […]

The end goal of data analytics is to deliver value to users by understanding what they need and creating value for the business in the form of conversions and revenue by meeting their needs. With the rise of modern analytics approaches and tools, businesses are better able to get user insights. Event-based web analytics operates […]

Starting July 1st, 2023, Universal Analytics (UA) stopped processing hits, including standard properties in accounts containing 360 properties. Businesses that use UA are left with no option other than migrating to an alternate analytics solution. While Google came up with a more advanced version of UA, called Google Analytics 4 (GA4), to replace it, the […]

At Usermaven, we are constantly pushing the boundaries of innovation to bring you the most cutting-edge solutions. Today, we are thrilled to unveil a groundbreaking feature that will transform the way you interact with your data – Maven AI. This innovative concept takes the power of generative AI and makes it as accessible as asking […]

Do you know what your website visitors are doing on your site? Are they clicking on certain pages, spending much time on specific blog posts, or leaving after just a few seconds? Understanding user activity on your website is essential for improving user experience, increasing conversions, and ultimately growing your business. Luckily, tracking user activity […]

Have you ever wondered how many times users visit your website or app before making a purchase or leaving for good? Understanding user behavior and the number of sessions per user can provide valuable insight into how to improve your website or app’s user experience and increase conversions. By analyzing data on the number of […]

Have you ever landed on a website that frustrated you to no end? Maybe the page wouldn’t load, the navigation was confusing, or the content was difficult to read. Whatever the reason, you probably didn’t stay on that site for very long. This is why usability and user experience (UX) are critical for your website. […]

The SaaS industry will continue to grow as more and more businesses adopt SaaS solutions to perform various business functions. They also empower consumers because of their accessibility, affordability, user-friendliness, and value delivery. Due to this, the SaaS market is estimated to be worth approximately $197 billion in 2023 and is expected to reach $232 […]

Did you know 70% of projects fail in the product development stage? And only 6% of companies have well-defined innovation and product development processes. These statistics highlight the importance of robust product development to ensure a successful product launch. This article walks you through lean product development, a streamlined process based on the principles of […]

Have you ever wondered what makes a customer purchase any product? Is it a need or a desire? How do they go from indifference to being convinced to become your customer? Converting a prospect into a customer involves multiple stages. Consumers evaluate if a product meets their needs or wants before purchasing. Businesses do not […]

Is your attention fixated on acquiring new customers while your existing customers are slipping away? You need to focus on retaining your current customers and getting value from them by building strong customer relations. The probability of selling to an existing customer is 60-70%, while your chances of selling to new customers are 5-20%. Customer […]

New products enter the market daily, but over 90% are expected to fail in the next five years. Companies allocate millions of dollars in budgets and invest endless hours to bring new products to the market. But it takes more than that to create a product that provides value to both the creator and the […]

Acquiring new customers is 5 times more expensive than retaining existing customers. So, while a good acquisition funnel is focused on getting new customers, a great one is focused on getting new customers AND retaining the existing ones. Businesses utilize the customer acquisition funnel to attract new customers while actively nurturing existing ones. Which is […]

As the SaaS industry continues to evolve and become more competitive, businesses face the challenge of differentiating themselves from their competitors and standing out in the market. While growth through product differentiation and acquisition is certainly a viable strategy, monetization plays a critical role in the success of any SaaS business. Optimizing your strategy allows […]

Google Analytics has long been running the data analytics show for businesses and website owners looking to gain insights into their online presence with Universal Analytics (UA). However, UA is about to retire while being replaced by GA4. This article will explore the key differences between UA and GA4 and whether businesses should consider switching […]

Are you about to launch a new Software-as-a-Service (SaaS) product and feeling overwhelmed with where to start? You’re not alone. Many SaaS companies struggle with the product launch process, as it involves multiple stages, each with unique challenges. There’s much to consider, from creating a product vision to beta testing and marketing strategy. In this […]

Are you struggling to understand why your website visitors are not becoming buyers? Are you losing potential customers without even knowing what’s holding them back? Is your conversion rate dropping? The answer lies in conversion analysis. By analyzing your website’s data, you can gain valuable insights into your users’ behavior and identify areas for improvement. […]

SaaS product strategy framework is a high-level blueprint for a company to develop, launch, market, and sell its SaaS product to achieve business goals. Businesses are forever interested in sustaining growth. To achieve this goal, they keep optimizing their existing products or developing new ones to retain existing customers and expand their customer base. In […]

What if you could use a crystal ball to predict what your customers want and how your product can meet their needs? It would result in increased customer satisfaction, revenue, and competitive advantage. Everything a business looks for! Adding predictive customer analytics into your business’s toolbox is like having a crystal ball. It offers capabilities […]

Any business that is not leveraging the power of data is not doing business. In today’s digital age, when businesses have access to a wealth of data, not using that data to get valuable insights into their customers’ behavior is criminal. With the help of digital marketing analytics, companies can unlock the power of their […]

Are you doing everything “right” for your business but don’t know where you went wrong? Are your visitors not converting to customers? Are your monthly analytics constantly dropping? If you have asked yourself these questions, then stick around to find out as we explore the answers for all these questions in this article, where we’ll […]

What is Heap? Heap is cloud-based data analytics and customer behavior tracking tool. It provides real-time analytics by tracking every user interaction with the web or app, highlighting the user’s digital journey while using the product. The analyzed data can be used by businesses to improve customer retention and optimize the user experience. Heap also […]

What is customer retention? Customer retention is any business’s or product’s ability to retain customers to do business with them again. It is crucial in any SaaS business since it is harder to make new customers than keep existing customers engaged. Customer retention metrics give detailed insight into how a product or company performs while […]

A product manager continuously strives to improve a product and deliver a competitive product experience. One way to achieve this goal is by understanding which features are most valuable to users and which ones may need improvement or removal. Feature adoption lets you handle these aspects of product growth and management. It allows product managers […]

The SaaS industry enjoyed tremendous growth over the past few years, and the SaaS market is becoming competitive, with more solutions emerging yearly. SaaS businesses must ensure their product’s growth to stay ahead of the competition. And SaaS metrics are a great way to keep track of your business’s performance. This article will dive deeper […]

Churn can be a headache for SaaS businesses if not handled timely and effectively. It can negatively impact a business’s profitability and sustainable growth. This guide discusses in depth the churn analysis and its importance. It explores what causes customers to churn, various churn types, and how to reduce them. Let’s dive in. What Is […]

Over the past few years, how people engage with technology has changed. Now users are more tech-savvy, want instant gratification & prefer personalization. The growth strategy for companies has also been evolving from sales to marketing to a product-led approach. What Is Product-Led Growth? Product-led growth is a business model and strategy that puts the […]

This is the story of our SaaS startup, Usermaven – a privacy-friendly analytics tool for product and marketing teams, that was able to generate $120,260 in revenue in just 3 weeks of public launch without external investment, paid ads or Appsumo. I am going to cover everything we did during this journey. How we got […]

A fully optimized product manager can increase company profits by over 34%. Product managers use product metrics to drive product growth and implement a product roadmap. As a result, these metrics are the most prominent tool for product managers in decision-making. Product metrics are widely used for better results and performance tracking. They resolve challenges […]

For ages, sailors and travelers used the north star for navigation. Surprisingly, it still helps businesses navigate the ever-changing tech space. Companies use the North star metric and other important KPIs to make sense of the various data discrepancies their enterprises produce. As the name suggests, the north star metric allows businesses to adjust and […]

Hungarian Data Protection Authority ordered a weather forecast website to stop using Google Analytics. The prohibition resulted from the lack of safeguards for U.S. data transfers as required by Article 46 GDPR. According to a recent GDPRtoday release (a newsletter by noyb), the Hungarian DPA might soon go against the use of Google Analytics. Furthermore, […]

Organizations utilize data to understand their customers better. They use data to deliver an improved customer experience. However, when it comes to privacy analytics, consumers are greatly concerned about data collection and data privacy practices. A KPMG survey reports that 86% of the US population considers data privacy a growing concern. And more than half […]

Introduction Leveraging data is the most significant advantage for online businesses to survive and scale in the digital space. The adoption of business intelligence tools and analytics software has increased in the last decade. As a result, the market share for analytics solutions is expected to grow, reaching 18 billion by 2025. Businesses utilize data […]

In the business world, you know that customer segmentation is key to success. But what are the right customer segmentation KPIs to track for your business? This blog post will show you how to choose the right KPIs to develop an effective marketing campaign. Segmenting Customers by Needs and Wants Are you looking to better […]

If you’re in product marketing, chances are you’re always looking for ways to measure your progress and success. After all, what gets measured gets improved, right? But with so many different KPIs for product marketing out there, it can be tough to know which ones to focus on. That’s why we’ve put together a list […]

If you’re rolling out a new product, it’s important to have KPIs for product launch in place to measure success. Here are some key performance indicators to keep an eye on during the product launch phase. Defining KPIs for Product Launch As a business owner, you want to ensure that your product launch is successful. […]

Are you looking to improve your product marketing strategy? If so, then you’ll need to know about product marketing KPIs or key performance indicators. KPIs can help measure progress and identify areas that need improvement. In this blog post, we’ll discuss five product marketing KPIs that are essential for any business. Product Marketing KPIs for […]

If you want to improve your business, understanding customer behaviors is key. The right behavior data tracking software can help you do just that. By understanding how customers interact with your business, you can make changes to improve the customer experience. Behavior data tracking software can also help you identify trends and patterns in customer […]

If you’re like most people, you probably think of software stack investing as something that only big companies or wealthy individuals can afford to do. But the truth is, anyone can invest in software stocks – and there are plenty of good reasons to do so. For one thing, the global software industry is growing […]

User onboarding is essential for any business that wants to retain its customers and grow its user base. But what user onboarding KPIs should you be tracking to ensure customer onboarding success? First, What is User Onboarding? The user onboarding phase is the process of helping new users learn how to use your product or […]

If you’re a website owner, then it’s important to track your site’s performance using an analytics tool. If you know this, you’ve heard of Google Analytics. One of the key metrics that GA tracks are the number of unique visitors. What does the users metric measure in Google Analytics? This metric, regardless of the analytics […]

After you’ve launched your product or service, it’s important to do a post launch analysis. This will help you determine what is working and what isn’t, so you can make necessary changes. Here’s what to do to ensure your success after launching your business. Why Post Launch Analysis is Important After you launch a product, […]

Are you looking for ways to measure the success of your customer onboarding program? If so, you’re in the right place. In this blog post, we’ll share five of the most essential customer onboarding KPIs to track so you can identify areas for improvement. By tracking customer onboarding KPIs, you’ll be able to ensure that […]

As a business owner, you know that customer retention is important for the success of your company. But what exactly is customer retention analysis? And why should you care about it? This blog post will explain everything you need to know about customer retention analysis and its importance to your business. Why Customer Retention Metrics […]

If you’re looking for ways to improve your email marketing campaign, you’re probably familiar with the “send metric” in terms of marketing metrics. What does the send metric help you analyze? The send metric measures how many of the email recipients on your subscriber list actually receive and open your emails, which can be helpful […]

If you’re a business owner, you know that growth is essential. But what’s the best way to grow your business? Product-led growth vs. sales-led growth? Let’s take a look at the pros and cons of product-led growth and sales-led growth so you can decide which growth strategies are right for your business. What Is Product-Led […]

A data stack is a term used to describe the collection of software products and tools that are used to collect, store, process, and analyze data. Typical data stacks will include the following: A database (or multiple databases) A web server An application server Scripts or applications that perform tasks such as reverse ETL (extract-transform-load), […]

If you’re looking to improve your marketing efforts, understanding attribution models is key. However, there are a few challenges that can come with attribution modeling. In this article, we will discuss the 5 biggest challenges with attribution models that you should be aware of. The History of Marketing Attribution Models The history of marketing attribution […]

What is user activation in a SaaS product? User activation is a process that helps new users understand your website or product and how it can benefit them. It’s important to have a strong user activation strategy in place so that you can keep people coming back to your site or using your product. There […]

Welcome to the Usermaven release notes. Moving forward at the end of each month, we’ll share what new product updates are done in Usermaven. 1) Attribution Insight: We have released a new report template under the Acquisition module named “Attribution”. Put simply, marketing attribution is the quantitative analysis of determining which marketing tactics contribute to […]