Terms of service

Welcome to the Website of Usermaven Inc., a Delaware corporation (“Usermaven,” “we,” “our,” or “us”). This Website Terms of Use (the “Website Terms” or “Terms of Use”) is a legally binding agreement between you (“Users,” “Customers,” and/or “Website Visitors”) and Usermaven.

This Website Terms governs your use of our website i.e., located at https://usermaven.com or https://app.usermaven.com (the “Website” or “Site”). By using or accessing the Website, you agree to be bound by, and use our Site in compliance with, these Website Terms.

This agreement extends to your use of any product generated for you by Usermaven, including but not limited to our “Terms of Service”, “Privacy Policy”, and “Cookie Policy” documents.

If you do not agree with these Terms of Service, you are prohibited from using or accessing Usermaven and from using any other services we provide. We reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 25th February 2022.

Limitations of use

By using Usermaven, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

Intellectual property

The intellectual property in the materials contained on this website and the products generated by Usermaven are owned by or licensed to Usermaven, and protected by applicable copyright and trademark law.

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We grant our customers permission to use their purchased product for personal or commercial use on one (1) domain only. We grant our website visitors permission to edit the text of the purchased product as required on an ongoing basis, to suit the needs of the website on the specified domain.

These permissions constitute the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by us at any time.

User-generated content

We consider user-generated content to be reviews of our service, submitted by users through our on-site feedback widget. You are solely responsible for the reviews you submit to us. You hold the intellectual property rights of the reviews you submit, and you grant to Usermaven a non-exclusive, royalty-free, transferable, perpetual, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate or otherwise create derivative works of your review in a manner consistent with our Privacy Policy.

You give us permission to use your username and other identifying information associated with your review, as submitted by you, in a manner that is consistent with our Privacy Policy.


Products generated by Usermaven are based on a “one size fits most” template, and are not designed to meet the specific requirements of your business or your website and/or app. We do not provide legal advice, and we strongly recommend that you consult your own lawyer for legal advice or if you're unsure whether your particular circumstances require amendments to your purchased product.

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, we makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

In no event shall we or our suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use Usermaven, even if we or an authorized representative has been notified, orally or in writing, of the possibility of such damage. In the context of this agreement, we define “consequential loss” as including any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

Products generated by Usermaven and the materials appearing on the Usermaven website are for general information purposes only. It takes more than a nicely worded Terms of Service and Privacy Policy for a business to be compliant with applicable laws and regulations. We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Furthermore, products generated by Usermaven do not guarantee publication on third-party platforms, such as the Apple App Store or Google Play Store.


We have not reviewed all of the sites linked to its website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply our endorsement, approval or control of the site. Navigating to any such linked site is at your own risk, and you should make your own investigations with respect to the suitability of those sites.

Right to terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.


Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of Delaware, United States. You irrevocably submit to the exclusive jurisdiction of the courts in this location.

Cancellation & refund policy

You may terminate the subscription or contract at any time. If you terminate the Contract before the end of your current paid-up month, your termination will take effect immediately and you will not be charged again.

To cancel the subscription, you simply have to log in to your account and complete the cancellation form found inside your account dashboard under the 'Settings' option.

Any request for refunds because of non-use of the Service after the initial 14-day period may be provided by us at our sole discretion and shall incur a reasonable administration charge.

Where we approve a refund, any discount provided which is based on the frequency of payments, (eg. quarterly, bi-annual and annual) will not be reflected in the refunded amount.