Exclude Internal Traffic and Users

Exclude internal traffic and users

In Usermaven, you have two methods to exclude internal traffic and users:

  1. Using the Chrome Extension.
  2. Adding rules specifically to exclude certain traffic and users.

Using the chrome extension

The Chrome Extension is the easiest way to exclude internal traffic and users. It allows you to exclude traffic and users with a single click.

Here's how to use it:

  1. Install the Chrome Extension from the Chrome Web Store - Usermaven Traffic Exclusion (opens in a new tab).
  2. After that active the extension.
  3. Go to your website and click on the extension icon and enable the traffic exclusion.

usermaven traffic exclusion chrome extension

Adding rules to exclude traffic and users

Usermaven allows you to filter out specific website activity originating from email addresses, IP addresses, or ranges of them. This ensures that data generated by these sources doesn't interfere with your reports. Additionally, you can filter out traffic generated from internal sources, including team members, test accounts, or development environments.

Here’s how this can be done.

  1. Once you have logged into the platform, click on the "Workspace Settings" option from the left menu and then click on "Miscellaneous".

    workspace settings misc

  2. You should be able to see the option of “Exclude internal traffic and users” at the bottom of this page. Enable if you want to exclude internal traffic or disable it if you want it included.

    exclude traffic by rules

Add rules

If you've enabled the toggle, the next step is to apply filters using the "Add Rule" option, which can be found at the bottom of the page. Here's an example of how you can set up a filter:

  1. "Email contains @yourdomain.com" – This filter will exclude all events generated by your company's team members.
  2. "Hostname contains localhost" – This filter will exclude all events originating from local development environments.

By using filters like these, you can refine the data you receive and ensure that it aligns with your specific requirements.

traffic rule exclusion