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Installing Usermaven on GoDaddy website builder

This guide will help you add the Usermaven tracking code to your website built with GoDaddy Website Builder. This allows Usermaven to collect analytics and user behavior data.

What You’ll Need:

  • Your unique Usermaven JavaScript tracking code.
  • Access to your GoDaddy Website Builder editor.

Step 1: Get your Usermaven tracking code

  1. Log in to your Usermaven dashboard.
  2. Find your tracking code. This is usually in Workspace Settings > Setup section.
  3. Copy the entire tracking code to your clipboard.

Step 2: Add the tracking code to GoDaddy

GoDaddy Website Builder has a couple of ways you might be able to add this code.

Method A: site-wide head HTML (recommended if available)

  1. Log in to your GoDaddy account and go to My Products.
  2. Find your “Websites + Marketing” site and click Manage.
  3. Click Edit Website (or Edit Site).
  4. In the editor, look for a Settings menu (often a gear icon ⚙️).
  5. Inside Settings, look for an option like “Head HTML,” “Header Code,” or “Tracking & Analytics” that provides a field for adding code to the <head> section of your entire site.
  6. Paste your Usermaven tracking code into this field.
  7. Save your changes.

Method B: Adding an HTML section to each page (if ‘Method A’ isn’t available)

If you can’t find a site-wide “Head HTML” option, you’ll need to add the code to each page individually.

  1. Log in to your GoDaddy account and go to My Products.
  2. Find your “Websites + Marketing” site and click Manage.
  3. Click Edit Website (or Edit Site).
  4. For each page you want to track:
    • Navigate to that page in the editor.
    • Click Add Section.
    • Search for or find the HTML section type and select Add.
    • In the Custom Code field that appears, paste your Usermaven tracking script.
    • (Optional but Recommended): In the settings for that HTML section, if you see an option for “Title,” leave it blank or hide it. If there’s an option for “Forced Height,” set it to a very small value like 1px to make sure the block doesn’t create empty space.
    • Preview the page to ensure the HTML block isn’t visible.
  5. Repeat these steps for every page you want Usermaven to track.

Step 3: Publish your website

  1. After adding the code using either Method A or B, find the Publish button in the GoDaddy editor (usually in the top-right corner).
  2. Click Publish.

Step 4: Verify the installation

  1. Wait a few minutes for the changes to go live and for Usermaven to start receiving data.
  2. Open your website in a new incognito or private browser window. (This helps avoid issues with cached files or browser extensions).
  3. Browse a few pages on your site where you added the code.
  4. Check your Usermaven dashboard:
    • Log in to Usermaven.
    • Look for real-time data, such as active users or page views. You should see activity from your visit.
  5. (Optional) Developer tools check:
    • On your website, right-click and select “Inspect” or “Inspect Element.”
    • Go to the “Network” tab. Refresh the page.
    • In the filter/search bar of the Network tab, type usermaven. You should see a request to events.usermaven.com or the lib.js script load successfully (often with a “200” status).
    Learn more about troubleshooting in our troubleshooting guide.

Alternative: Using Google Tag Manager (GTM)

If you’re already using Google Tag Manager and have its container snippet installed on every page (likely using Method B above for GTM), you can:

  1. Add the GTM container code to an HTML section on each page in GoDaddy.
  2. Inside your Google Tag Manager account, create a “Custom HTML” tag and paste the Usermaven script there.

This centralizes Usermaven in GTM but still requires GTM to be on every page.

Important notes & troubleshooting

  • One page at a time (Method B): If you use Method B, remember you must add the HTML section with the Usermaven code to every single page you want to track.
  • Ad blockers: Ad blockers can sometimes prevent tracking scripts like Usermaven from loading. If you’re testing and not seeing data, try temporarily disabling your ad blocker for your website. Usermaven offers “Pixel white-labeling” as a more advanced solution to this.
  • Iframes & GoDaddy: Be aware that GoDaddy Website Builder sometimes places custom HTML code within an “iframe.” This can sometimes limit how scripts track activity. If you encounter issues, this might be a factor. Verify with Usermaven support if their script works correctly within an iframed environment on GoDaddy.
  • No data showing up?
    • Double-check that you copied the entire Usermaven script correctly.
    • Ensure you pasted it into the correct field in GoDaddy.
    • Make sure you’ve published your GoDaddy site after making changes.
    • Wait a bit longer (2-5 minutes) for data to appear.
    • Clear your browser cache and any caching on your GoDaddy site if available.
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