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SecurityHive gained full visibility into the user journey with Usermaven

Unified view

Website and application activity in one place

Daily insights

Checked regularly to understand performance

Funnel visibility

Tracked users across the funnel, from visit to in-app use

Better focus

On campaigns and features users care about

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About

SecurityHive brings clarity and confidence to modern security, helping teams protect their digital environments without unnecessary complexity.

Industry

SaaS / Cybersecurity

Company size

Startup team

Headquarters

Netherlands

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Who is SecurityHive

SecurityHive is a fast-growing SaaS company operating in the cybersecurity space. As a startup moving quickly, the team relies heavily on data to understand whether their product development and marketing efforts are heading in the right direction.

With users interacting across both a marketing website and a web application, SecurityHive needed a clear view of how people discover their product, move between platforms, and engage over time.

What wasn’t working

As a fast-growing SaaS startup, the SecurityHive team depends heavily on data to understand whether they’re moving in the right direction.

Before using Usermaven, getting a clear picture of user behavior wasn’t easy.

  • No complete user journey
    Very few tools showed the full path from the first website visit to in-app behavior.
  • Disconnected data
    Website data and application data lived in different tools.
  • Missing insights
    Limitations in tracking meant that some user actions never appeared in the logs.
  • Unclear decision-making
    Without reliable insights, it was harder to make marketing and product decisions.

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What changed

Usermaven gave the SecurityHive team a clear and reliable way to understand how users move between their website and application.

Clear view of the full user journey

Usermaven enabled them to see the complete path from the first website visit to in-product usage.

“There are not many solutions that give you insights into the full chain from the first visit to your website to a user browsing in your application.”

One place for insights

Instead of switching between tools, SecurityHive can understand what’s happening from a single dashboard.

“I look into Usermaven on a daily basis to understand how our website and application are doing.”

Easy implementation

Usermaven has a straightforward Setup, with clear SDKs and documentation.

“Implementation was quite easy for us. It was easy to start, and the tool had clear SDKS.”

An early cross-domain tracking configuration issue was quickly resolved.

Better campaign and product decisions

With clearer data, the team could improve campaigns and align development work with user expectations.

“Usermaven helped us to improve advertisement campaigns and steer our development efforts in the direction our users expect from us.”

Deeper understanding of individual users

Usermaven allows the team to view detailed information about individual visitors.

“The possibility of viewing detailed information about a specific visitor to understand user behavior.”

From setup to insights

Getting started with Usermaven was straightforward.

The team connected Usermaven across their website and application, enabling cross-domain visibility into user behavior.

“Implementation was quite easy for us. It was easy to start, and the tool had clear SDKS.”

Once configured, Usermaven immediately began providing insights that were previously missing.

What improved

Usermaven quickly became a core part of SecurityHive’s daily workflow.

Clear direction for marketing

Better visibility helped improve advertising campaigns.

“Usermaven helped us to improve advertisement campaigns.”

More confident product development

User behavior insights guided development decisions.

“Usermaven helped us to steer our development efforts in the direction our users expect from us.”

Less wasted spend, better outcomes

Improved insights reduced unnecessary ad spend while improving engagement.

“We spend less money on ads while improving conversion and engagement.”

Daily visibility into performance

The team regularly checks Usermaven to understand performance.

“I look into Usermaven on a daily basis to understand how our website and application are doing.”

Deeper understanding of real users

User-level insights provide clarity across the full journey.

“The possibility of viewing detailed information about a specific visitor to understand user behavior.”

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Key insights from SecurityHive

  • Fast-moving SaaS teams need reliable insights to stay on track
  • Seeing the full user journey leads to better marketing and product decisions
  • Easy-to-use analytics tools are more likely to be used daily
  • Understanding individual user behavior helps teams build what users actually want

“Without having the right insights, we're sailing blind.”

Why SecurityHive recommends Usermaven

Usermaven helps SecurityHive understand how users move between their website and application, giving the team confidence in their decisions.

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