Maven AI can analyze your data for you. Just ask.Try it now→
  • Core platformMulti-Touch AttributionSee which channels, campaigns, ads, content, and touchpoints drive conversions, pipeline, and revenue.Google AdBlogLinkedIn AdDemoRevenueCross-channelPaid adsConversion syncExplore multi-touch attribution

    Analytics & Journeys

    Understand user behavior

    Website AnalyticsTurn traffic into insight.Product AnalyticsUnderstand engagement and retention.FunnelsFind and fix conversion drop-offs.User JourneysUnderstand paths to purchase.TrendsSpot patterns and changes over time.DashboardsBring key metrics into one view.

    Data & Intelligence

    Ask, analyze, and act

    Maven AIAsk questions about your data.MCPNewConnect AI agents to your data.EventsNewCapture the actions that matter.SegmentsGroup users by behavior and attributes.Contact ProfilesUnify visitor, user, and account activity.Reports & AlertsNewStay updated on key metrics.
  • BY BUSINESS

    SaaS brandsConnect acquisition, activation, retention, and MRR.Ecommerce brandsSee what drives ROAS, revenue, & repeat sales.AgenciesProve marketing ROI with client-ready reporting.

    BY USE CASE

    Reduce CACCut wasted spend & acquire customers for less.Pipeline attributionKnow what marketing creates pipeline.Full-funnel revenue attributionConnect marketing touchpoints to revenue.Paid ads attributionKnow which ads actually drive revenue.Improve ROASPut budget behind campaigns with stronger returns.

    BY TEAM

    Marketing teamsConnect campaigns, pipeline, and revenue in one view.Product teamsTurn product usage into better decisions.Growth teamsFind conversion leaks and scale what works.Founders & CMOsGet marketing numbers you can confidently act on.
    See how Usermaven fits your needs.View all solutions
  • Integrations
  • LEARN

    BlogAttribution insights, analytics tips, & strategies.Analytics glossaryLearn analytics terms and concepts.Free toolsSimplify everyday marketing tasks.

    EXPLORE

    Case studiesReal stories from businesses using Usermaven.ReviewsHear directly from Usermaven customers.Product updatesNew features, improvements, & product updates.Affiliate programEarn 30% recurring commissions for referring customers.

    SUPPORT

    Help docsSetup instructions and step-by-step product guides.Guided setupGet expert help setting up Usermaven.System statusCheck Usermaven's current status.
    Get practical insights on attribution and analytics.Visit the blog
  • Pricing
Sign inBook a demo
Multi-Touch AttributionSee which channels, campaigns, ads, content, and touchpoints drive conversions, pipeline, and revenue.
Analytics & JourneysUnderstand user behaviorWebsite AnalyticsTurn traffic into insight.Product AnalyticsUnderstand engagement and retention.FunnelsFind and fix conversion drop-offs.User JourneysUnderstand paths to purchase.TrendsSpot patterns and changes over time.DashboardsBring key metrics into one view.
Data & IntelligenceAsk, analyze, and actMaven AIAsk questions about your data.MCPNewConnect AI agents to your data.EventsNewCapture the actions that matter.SegmentsGroup users by behavior and attributes.Contact ProfilesUnify visitor, user, and account activity.Reports & AlertsNewStay updated on key metrics.
BY BUSINESSSaaS brandsConnect acquisition, activation, retention, and MRR.Ecommerce brandsSee what drives ROAS, revenue, & repeat sales.AgenciesProve marketing ROI with client-ready reporting.
BY USE CASEReduce CACCut wasted spend & acquire customers for less.Pipeline attributionKnow what marketing creates pipeline.Full-funnel revenue attributionConnect marketing touchpoints to revenue.Paid ads attributionKnow which ads actually drive revenue.Improve ROASPut budget behind campaigns with stronger returns.
BY TEAMMarketing teamsConnect campaigns, pipeline, and revenue in one view.Product teamsTurn product usage into better decisions.Growth teamsFind conversion leaks and scale what works.Founders & CMOsGet marketing numbers you can confidently act on.
Integrations
LEARNBlogAttribution insights, analytics tips, & strategies.Analytics glossaryLearn analytics terms and concepts.Free toolsSimplify everyday marketing tasks.
EXPLORECase studiesReal stories from businesses using Usermaven.ReviewsHear directly from Usermaven customers.Product updatesNew features, improvements, & product updates.Affiliate programEarn 30% recurring commissions for referring customers.
SUPPORTHelp docsSetup instructions and step-by-step product guides.Guided setupGet expert help setting up Usermaven.System statusCheck Usermaven's current status.
Pricing
Sign inBook a demo
Blog›Growth metrics
Growth metrics

What does the send metric help you analyze?

Lauren BrooksLifecycle Marketing StrategistSep 20, 20224 min read
Back to blog

On this page

  1. Analyze your email marketing campaigns
  2. How many people are receiving your emails?
  3. How many people are opening your emails?
  4. What actions people take after reading your emails
  5. Measure the overall success of your email marketing efforts
  6. Important email marketing metrics you need to track
  7. The importance of furthering your education
  8. Frequently asked questions
On this page8
  1. Analyze your email marketing campaigns
  2. How many people are receiving your emails?
  3. How many people are opening your emails?
  4. What actions people take after reading your emails
  5. Measure the overall success of your email marketing efforts
  6. Important email marketing metrics you need to track
  7. The importance of furthering your education
  8. Frequently asked questions
Share
Usermaven

Marketing attribution tool that connects every dollar to revenue.

  • Rated 4.9 / 5 StarsCapterra
  • #1 Product of the Week in Marketing
  • #2 Product of the Day
Add Usermaven as a preferred source on Google
Features
  • Multi-Touch Attribution
  • Maven AI
  • Website Analytics
  • Product Analytics
  • Funnels
  • User Journeys
  • Contact Profiles
  • MCP
  • Events
  • Segments
  • Trends
  • Dashboards
Solutions
  • Agencies
  • SaaS brands
  • Ecommerce
  • Marketing teams
  • Product teams
  • Growth teams
  • Founders & CMOs
  • Reduce CAC
  • Paid ads attribution
  • Improve ROAS
  • Pipeline attribution
  • Full-funnel attribution
Compare
  • HockeyStack
  • Cometly
  • Dreamdata
  • Triple Whale
  • Hyros
  • Ruler Analytics
  • GA4
  • Mixpanel
  • Rockerbox
  • Northbeam
  • Fathom
  • PostHog
Resources
  • Blog
  • Analytics glossary
  • Case studies
  • Product updates
Support
  • Help docs
  • Guided setup
  • Usermaven status
  • Contact
Company
  • About us
  • Reviews
  • Affiliate program
  • Write for us
  • Brand assets

© 2026 Usermaven Inc. All rights reserved.

Privacy policyCookie policyTerms of serviceGDPRCCPALLMs.txt

If you’re looking for ways to improve your email marketing campaign, you’re probably familiar with the “send metric” in terms of marketing metrics. What does the send metric help you analyze?

The send metric measures how many of the email recipients on your subscriber list actually receive and open your emails, which can be helpful in determining whether or not changes need to be made to ensure that more people are seeing and engaging with your content.

In this post, we’ll explore further what the send metric helps you analyze so you can troubleshoot issues with your email campaigns.

Analyze your email marketing campaigns

Any good campaign is going to want to track and analyze its send metric. This helps you determine how successful your campaign is and make necessary changes to your social marketing.

Additionally, the send metric can help you improve your email strategy for future campaigns.

How many people are receiving your emails?

The send metric can help you understand how many email recipients are receiving your emails. If you’re noticing that your open rates are decreasing, it could be because fewer people are receiving your emails. This metric can help you determine whether you need to change your strategy or improve your email deliverability.

How many people are opening your emails?

The send metric can help you analyze how many of your email subscribers are actually opening your emails. This can be helpful in determining whether or not your social marketing emails are effective.

If you see that fewer people are opening your emails, you may want to consider changing your strategy. Looking at that trend can also help you understand how to write emails that feel more relevant to your subscribers.

The send metric can also help you determine how many people are unsubscribing from your emails. If you see a high number of unsubscribes, it may be time to reevaluate your email list.

What actions people take after reading your emails

If you’re like most people, you probably check your email a few times a day. And, if you’re like most email users, you probably get a lot of emails that you don’t really want.

Measure the overall success of your email marketing efforts

If you’re like most email marketers, you’re always looking for ways to improve your campaigns and increase your ROI. And one of the best ways to do that is to track your marketing metrics.

A very common piece of data is the “send” metric.

Also known as the deliverability rate, the send metric is a key content marketing metric that can help you measure the success of your efforts.

So, what does the send metric help you analyze?

The send metric is a great way to gauge what actions people take after reading your emails. This information can be really helpful in determining whether or not your strategy is effective.

For example, let’s say that you send out an email blast to your list of email subscribers. And then you track the send metric.

If you see that a lot of people unsubscribe from your list after receiving your email, then that’s a good indication that your email wasn’t very effective.

On the other hand, if you see that a lot of people click on the links in your email and visit your website, then that’s a good indication that your email was effective. In cases like this, it may also make sense to send a follow-up email while interest is still high.

Delivery to email recipients

First, whether or not your emails are actually being delivered to your subscribers. Did your list receive your message? That’s the question delivery answers.

This is important because it can help you identify any potential delivery issues that need to be addressed. Delivery matters even more when you send a cold email to potential client, because poor inbox placement can prevent the message from being seen at all.

Things that go wrong include emails that bounced or were suppressed, in some way. Ensuring you have permission to send messages to email recipients (those who’ve opted in to receive emails) is a great way to improve delivery on your end.

Have recipients accepted your message (engagement)

Second, whether or not your subscribers are opening and engaging with your emails. This means your messages were sent to and accepted by those you intended to receive them.

This is important because it can help determine what type of content is resonating with your audience and what isn’t.

Setting and attributing engagement

Lastly, you need to know whether your emails are generating the response you want from your subscribers.

This is just as important for post-purchase emails, where engagement can show whether customers are responding to your follow-up messaging after a sale.

At the same time, it helps you gauge the overall effectiveness of your marketing emails. Not all engagement is positive, though. Sometimes the response may be for someone to leave your list, whether that happens through an unsubscribe, a bounce, a reply asking you to stop contacting them, or an opt-out from certain messages.

Overall, the send metric is one of the most valuable metrics for measuring campaign success, because it helps you identify areas for improvement and make changes that strengthen future campaigns.

Important email marketing metrics you need to track

Email metrics are the only way to evaluate performance. They help you figure out whether the message was a good fit for your email recipients. Because the numbers are based on data, they allow you to get a realistic picture of your customers’ behavior.

Take Netflix for example. You would send subscribers a series of onboarding emails that teach them how to search for films that would suit their tastes. However, only a small percentage of your email recipients would actually open the emails and read them.

You experiment with different email subjects and notice that using the names of famous movie stars increases your open rates.

Now you know that mentioning celebrities in your subject lines can increase your open rates. You can tweak your content and messaging to send more effective emails.

In addition to open rates, here are the most important email analytics you need to track when rolling out a campaign.

  • Open rate
  • Clickthrough rate
  • Click-to-open rate
  • Unsubscribe rate
  • Bounce rate
  • Earnings per email
  • Email deliverability
  • Spam rate or abuse rate
  • Disengagement rate
  • List growth
  • List churn

These email metrics help you measure the effectiveness of your email campaigns. Although some of these numbers are not particularly exciting, they are important in helping you improve your strategy.

Turn visitors into loyal customers

Schedule a demo→

Data is the backbone of your digital marketing strategy. It keeps you ahead of your competition and helps you make informed decisions. But with so many data points out there, it can be overwhelming.

To really know how your campaigns perform, you need to know what all these email metrics mean. By understanding what these email analytics are, you can make better decisions about where your campaigns should go.

The importance of furthering your education

An article only scratches the surface of any topic. For a full-fledged education, you’ll want to delve deep into a program, like the Hubspot email marketing certification program.

Quality training includes best practices, deep dives into metrics, and (like Hubspot’s program) there is a comprehensive email marketing certification exam, to test how well you’ve retained the knowledge by the number of correct answers.

Frequently asked questions

1. When was the first email sent to Hubspot?

In 1978, the first electronic message campaign resulted in $13 million worth of sales and has been one of the most highly used marketing channels to this day.

2. How many contacts do you need on your list to run an A/B test?

To conduct A/B testing, you’ll need to have 1,000 or more subscribers on your contact list. If you don’t have that many, your sample size will be too small and you won’t get accurate results from your test.

Find out more about:
  • Growth metrics

Updated Apr 15, 2026

Written by

Lauren Brooks

Lifecycle Marketing Strategist

Lauren Brooks is a lifecycle marketing strategist with 4+ years of experience helping SaaS businesses create meaningful customer experiences. She specializes in user engagement, retention, and conversion optimization, helping brands build stronger customer relationships beyond acquisition.

All articles by Lauren →

Keep reading

You might be interested in

Product analytics

A comprehensive guide to analyzing feature usage

A feature shipped is not a feature adopted. Plenty of “good” releases go unused because users don’t notice, understand, or need them yet. And unused features rarely do anything for retention. Feature usage helps you see that gap. It tells you what’s getting pulled into real workflows, where adoption stalls, and what’s quietly creating value […]

Ryan MitchellMar 5, 2026
Retention analytics

What is cohort analysis? A guide to improving retention

If you want to understand how your SaaS is really growing, you need to look past the vanity metrics. Cohort analysis is the most effective way to see exactly how different customer groups move through your product over time. By leaning into retention analytics, you can identify the specific behaviors that keep your users coming […]

Ryan MitchellFeb 23, 2026
Website analytics

Understanding Goal Tracking in SaaS: Metrics & Examples

Signups can increase while fewer users reach their first meaningful product outcome. Without a clear activation goal, a SaaS team may celebrate acquisition growth while missing weaker onboarding, engagement, or retention. Understanding goal tracking in SaaS means defining the outcomes that matter, mapping them to measurable user or account actions, and monitoring the metrics that […]

Adeel KhanSep 9, 2026